Return Policy
Goods/product returned due to Northern Specialty Supplies, Inc. (NSS) order entry error or defects will be accepted for return for full credit or exchange. All associated freight/courier charges to return this product to NSS warehouse will be the responsibility of NSS.
Goods/product returned because of Customer order error will be subject to a 20% re-stocking charge, subtracted from the credit issued. All associated freight/courier charges to return this product to NSS warehouse will be the responsibility of the Customer.
In all cases of return or exchange, the goods/product returned must be packaged in original packaging.
All returns must be approved for return by NSS within 30 days from invoice date.