Our Mission
We’re committed to boosting efficiency for single and multi-location companies by consolidating the delivery of quality specialty supplies and customized packaging. We provide customers with the equipment and supplies necessary to solve their money handling, security, distribution, and warehousing needs, with an eye toward simplicity, efficiency, and quality customer service.
How We Operate
One of the benefits of choosing us as your product supplier is that you can leverage our existing facilities to save time and money. We incorporate your custom products to our established production runs, and provide warehousing and distribution. Bulk and multi-item shipments save you administration costs and resources, materials and freight costs. Local warehousing ensures that you get the supplies you need quickly and without the hassles of international logistics. With NSS at the helm, you don’t need to balance vendors, pay duties on foreign shipments or pay to store supplies on-site.
A customer-centered strategy that works
Family owned and operated, we understand the importance of developing a strong connection with the people we serve. We seek to make customers feel valued and have done so since our inception in 1987.
Although we’ve grown considerably since our first shop in Tillsonburg, Ontario, we haven’t forgotten the people who got us there – our customers. That’s why our Customer Care Team is ready to pick up the phone, answer any questions you might have, and provide meaningful solutions.
The NSS Team
Get to know us! We are the tight and agile team that stickhandles your requests - from concept and creation through to delivery and deployment. If you are interested in joining our group, reach out to Aaron Carpani.
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Trent Carpani
General Manager
Meet Trent. With completion of Advanced Business Management training, Trent puts his knowledge of workflows and operating systems to work everyday, ensuring fulfillment runs as smooth as possible.
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Bryan Kapitor
National Account Manager
Meet Bryan. Bryan is our friendly Account Manager who is addicted to follow-up. His eye for detail and analytical skills will ensure timely replenishment of stock.
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Natasha Zenhenko
Sales & Marketing Coordinator
Meet Natasha. As Sales and Marketing Coordinator, she focuses on
building strong customer relationships, growing our client base, and supporting the continued growth of our brand.
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Diana Vandepoele
Finance Manager
Meet Diana. For over 10 years Diana has consistently looked after the finance department, ensuring customers and vendors are looked after.
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Tom Gronek
Purchasing & Stock Control
Meet Tom. Tom is responsible for ensuring custom orders are produced accurately and on time, as well as ensuring a full warehouse for stock items.
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Kristen Steen
Customer Service
Meet Kristen. Kristen works in Customer Service and makes sure clients get what they need, when they need it. From accurately order processing to fielding inquiries, Kristen will quickly make sure all customers are looked after.
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Jake Braun
Warehouse Manager
Meet Jake. Jake is responsible for all of the order production, processing, checking and deliveries. His impeccable warehouse and hard work ethic are the perfect recipe for operational success.
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Aaron Carpani
Non-Executive Director
Meet Aaron. As Non-Executive Director, Aaron continues to play an active role in supporting Northern’s growth and operations. He remains involved in key client relationships, strategic initiatives, and developing new vendor partnerships. With his friendly and competitive approach, Aaron continues to help keep the team focused, motivated, and moving forward.
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Wes Carpani
Non-Executive Director
Meet Wes. As Non-Executive Director, he leads the strategic direction and growth of the business, working closely with Sales and Marketing to keep initiatives aligned and moving forward. With a focus on strong partnerships and smart solutions, Wes helps drive lasting value for both clients and the brand.
